Return and Refund Policy
Thank you for shopping at Geet Vastra Nidhi website and Geet Vastra Nidhi app.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Disclaimer
Most of our products are handcrafted, one at a time and one of a kind. Therefore, you will not get identical items. Every piece is a creation of artisans and based on craft styles that are centuries old, due to which there may be natural blemishes or variations that are not product flaws.
Since most of our products are handmade, using natural organic vegetable dyes and pure handmade techniques might lead to slight variations or irregularities in color, print, and motif. Fabric may rub dry or bleed color after coming into contact with water for the first time. Hence, the aforementioned product variations might occur.
Wash care instructions are displayed on our website and also under each product description; these should be followed very carefully.
The hand-block printing is done on hand-sourced base fabrics by well-trained artisans.
All photographs are for representation purposes only and are shot to try and look as close as possible to the original product ordered but may have marginal color variations from the actual product. A slight difference in color from the visible product image is possible and is unavoidable. Your monitor’s color accuracy will determine the colors you see on our website, so please be aware of any slight variations.
Products made of block-printed cotton/silk may bleed excess color hence, you are advised to strictly use the services of a reputed drycleaner and follow washing instructions.
Refunds
We issue refunds for products and services within 7 days of the original purchase. If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives:
– Exchange the goods for an alternative of your choice to equal value.
– Give you a full refund for the price you paid for the goods.
7-Day Refund/Replacement Guarantee
All products sold at Geet Vastra Nidhi are covered under our 7-Day Refund/Replacement Guarantee. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item that is returned more than 7 days after delivery is not eligible for a refund.
Geet Vastra Nidhi team must receive and authorize your return request, after which you can ship the merchandise back to us.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once approved, your refund will be processed. A credit will automatically be applied to your credit card or original payment method within a few days.
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the address given at our Contact Page
https://geetvastranidhi.com/contact-us/
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@geetvastranidhi.com